Customer service hotline: instant communication, quick response
If you need immediate answers to questions or urgent matters, please call our customer service hotline **+244955179487**. Our professional customer service team is online from 8:30 am to 5:30 pm, Monday to Friday, to provide you with one-on-one detailed answers and help, ensuring that your questions are handled in a timely manner.
APP online customer service: convenient communication, answer questions at any time
Open the KwanzaLoan APP and click on the online customer service entrance on the homepage to communicate with our customer service staff in real time. You don’t need to make a phone call. You can get help anytime and anywhere in the APP, making communication more convenient and efficient.
Email consultation: detailed feedback, in-depth communication
If you have more complex questions that need to be elaborated, or want to submit cooperation suggestions, complaint feedback, etc, please clearly describe your questions or needs in the email and leave a valid contact information. We will contact you by email or phone within 1-2 working days
Offline address: on-site visit, face-to-face communication
If you want to communicate face to face, please go to our office address: Província de Luanda, Município de Luanda, Distrito Urbano de Maianga, Bairro Alvalade, Rua Comandante Stone, casa n.° 206, Próximo Ao. . The office hours are 8:30-17:30 from Monday to Friday. It is recommended that you make an appointment in advance through the customer service hotline.